Publications

University website accessibility revisited (Internet Archive Wayback Machine)
(Co-authored with Dey Alexander | Accepted for Ausweb07)
A 2003 accessibility audit of Australian university websites found that 98 per cent failed to meet basic requirements for web accessibility. This paper presents the findings from a second audit in early 2007. We wanted to see if there had been any improvement since 2003. Overall, accessibility has slightly worsened. Every site failed to meet the basic standards. The biggest problem was with text alternatives for non-text content (e.g. images). This was a key problem in the 2003 study, yet is easy to fix.

Creating a keyword search vocabulary for Course Finder (Internet Archive Wayback Machine)
(Co-authored with Dey Alexander and Guy Sangwine | Poster | Accepted for Ausweb06)
This paper describes creating a keyword search vocabulary for an online course catalogue. It covers the design approach, the basic structure of the vocabulary, and lessons learned during the design process.

Usability, user-centered design (UCD) and FOSS (PDF 199KB)
(Accepted for OSDC 2006 | Winner of best presentation award)
An introduction to usability and user-centered design (UCD), it's benefits, and why we should use UCD techniques on the FOSS projects we are working on.

Communication Artefacts Used in the Design of an Information Architecture (Internet Archive Wayback Machine)
Poster: Communication Artefacts Used in the Design of an Information Architecture (PDF 2.1MB) (Internet Archive Wayback Machine)
(Poster | Accepted for Ausweb06)
Documenting the best practice process our team uses in designing/redesigning the information architecture of websites, the output from the different steps, and the issues we commonly face which make us deviate from best practice.

Questions I have
List of questions I would like to find answers to.